Generally, we ship via USPS. We reserve the right to refuse orders for any reason, without explanation. Other options, such as rush shipping, are available for an additional charge. Psylab Studios reserves the right to refuse refund of all or part of the purchase price if it appears the product returned was damaged by the customer while in his or her possession. If you are unhappy with your purchase, return the item in its original condition within 30 days of receipt. We will initiate a refund check for the purchase price, minus a 15% redemption fee, which covers bank and merchant fees, and staffing for Customer Service, Accounting, Shipping and Inventory. If an item is defective in any way, please return it for replacement. |